SHIPPING INFORMATION

At Foxtail Designs, we offer a variety of shipping options to meet your needs. All orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days to arrive. We also offer express shipping for an additional fee. Please note that shipping costs are based on the weight of the items and the shipping method selected. We take great care in packaging your items to ensure that they arrive in perfect condition. If you have any questions about our shipping policies, please contact us.

We want you to be completely satisfied with your purchase from Foxtail Designs. If you are not happy with your purchase for any reason, we offer hassle-free returns and exchanges. You may return any unused item within 30 days of purchase for a full refund or exchange. Please note that personalised and custom items are non-refundable unless there was an error on our part. To initiate a return or exchange, please contact us and we will provide you with instructions on how to proceed.